1. Who are we?

Kingdom of Toys is a project created in late 2014 in Barcelona. We bring a lot of excitement and enthusiasm in all that we do, and we try to improve day-to-day with the aim of being able to give smiles to the great protagonists of this story; our princes and princesses. Our philosophy is to offer our customers quality gifts at the best price, with a touch of originality, and always with the best service. We act as intermediaries between our suppliers and the end customer.

We will be happy to address any issues or suggestions you may have, as your opinion is very important. Thank you for trusting in the Kingdom of Toys!

2. Intellectual Property:

The content of this website, unless otherwise indicated, is owned by KINGDOM OF TOYS, or third parties being prohibited its partial or total reproduction without consent. The texts, information and contents contained in the/s website/s owned by KINGDOM OF TOYS are protected by the Spanish laws on rights of intellectual and industrial property, and is not allowed the reproduction and/or publication, total or partial, of the website, nor is its computer treatment, its distribution, diffusion, modification or transformation, without the prior written permission of the same. The user can use the material that appears in this website for your personal and private use, being prohibited his use with commercial purposes. KINGDOM OF TOYS will ensure the compliance of the above conditions, and the proper use of the contents presented in its web pages, exercising all the civil actions and penal that correspond in the case of infringement or violation of these rights by the user.

Provided that the user is not a “consumer or user” as defined by the regulations in Spanish, and when there is no rule that compels otherwise, the parties agree to submit to the Courts and Tribunals of the city of Barcelona, being this the place of conclusion of the contract, with express waiver to any other jurisdiction that could correspond them.

3. The contract:

The purchase and sale contracts concluded via e-commerce www.reinodejuguetes.com between Kingdom of Toys World, SL and the consumer are governed by the General terms and Conditions that appear on the website

The contract of sale is concluded with the Kingdom of Toys World SL, with Fiscal Identification Code B 66487398, and with social address in Calle del Pi,5, Local 7, 08002 (Galleries Maldá) (Barcelona), you Can contact us temporarily via phone (034) 931 38 96 16 or by e-mail at the address cortereal@reinodejuguetes.com.

By clicking on the button "checkout", the client issues a declaration of will binding by accepting the conclusion of the order, forcing the payment of the same. Then you will receive by email the receipt of your order, which confirms the conclusion of the contract.

We reserve the right to make changes at any time on our website and in these general conditions. The changes will not affect orders already confirmed unless expressly accepted the new terms as modified.

4. Commitment of the client

For the acquisition of any of our products, you confirm to be of legal age (+18 years), have the legal capacity to purchase products offered through our website and that you agree to and understand the general terms and conditions during the purchase process.

We advise you to check your e-mail address and be reachable by phone after the booking as we may need to contact you in case of any incidence in your order or delivery data. In case of not being able to locate you your booking may be cancelled.

You are responsible for the data that you provide to us are correct and truthful, as well as the fact that you have sufficient funds for the payment of the product or service. It is your responsibility to inform us of any change in these data.

We also remind you that we are at your disposal to clarify any doubt with regard to these general terms and conditions, as they must be read and accepted during the purchase process.

5. Prices and forms of payment

All prices shown on our website include Value Added Tax (VAT) legally applicable (21%) and are indicated in euros. The prices shown do not include shipping costs. These shipping costs, as well as other possible expenses of management, will see added in your cart during the purchase process, and always before the end of the same.

In case of updates of the price new, these will not affect a purchase already completed. A purchase order becomes purchase is complete with the creation of an order number associated with the form of payment.

We offer the following methods of payment: bank transfer and/or credit/debit card. For shipments to the Peninsula there is the option of payment on delivery with a surcharge of 3.49€. In the case of selecting the payment via bank transfer, you will be given by e-mail, the data of the account to which you will need to make the transfer.

  • Purchases paid by credit/debit card are converted into purchase confirmed.

  • Purchases paid by bank transfer, converted at the purchase confirmed at the time that we receive such a transfer, or a receipt/proof of payment.

  • In the case of fertilizers on delivery, the purchase will be completed when the customer makes the payment to the courier.

We have 24h days to contact you for any issue with your order.

6. Changes and/or refunds and right of withdrawal

In both cases, they should be requested through our web page www.reinodejuguetes.com from your customer account.

The shipping costs/return will always be the responsibility of the customer. The initial shipping charges, as well as the commission by payment on delivery, are non-refundable.

You have 14 days from receipt of your order to make any exchange or refund without additional charge by Kingdom of Toys in accordance with the legislation in force. After these 14 days, you will have to pay some management fees of 10€ per order to be able to proceed the exchange or refund requested.

In any case, the expenses arising from the return or exchange will be borne by the client, as well as, you will have to assume the direct cost of returning the goods.

To exercise the right of withdrawal, you must notify us of your decision through your customer account.

To meet the withdrawal deadline, it is sufficient that the communication concerning the exercise by you of this right is sent before the expiry of the period of 14 days from the receipt of your order.

Kingdom of Toys works with courier services for all deliveries and pick-ups, ensuring this way the correct reception of all the items, the customer will be able to tell us if you want to pick up your goods by our courier, or on the contrary, make the product exchange or return for any other courier company, will be always under your responsibility, and remembering that you must come to our offices in perfect condition.

If there is a problem (deterioration, loss of shipment, etc) as a result of the choice by the customer, the Kingdom of Toys is not responsible for this situation or any complications that may arise.

To be able to proceed to the refund or the change of an article, this must come to our offices in perfect condition. We WILL NOT ACCEPT, under any circumstances refunds or exchanges of products used, broken, stained, that come without a label or without the original packaging.

The products that you will have to apply a dry-cleaning by getting in a poor state, will be deducted from the client 9,99 per use cleaning.

When is a change item for Size exchange or for being defective, the product will be a bonus for the customer to re-purchase the item on our website so that you do not pay back the money in any case.

Custom products are not exchangeable or returnable under any circumstances, as well as the wigs for hygiene reasons. The costume should be hand washed, so that is not applicable to an exchange or refund if the costume arrives in poor condition for this case.

7. Shipping:

We ship our orders primarily to Spain and Portugal, although we also do shipments to Germany, Austria, Belgium, Denmark, France, Holland, Italy, Luxembourg and the Czech Republic. Our terms of delivery unless otherwise noted, are in 24-48h business days for shipments to the iberian Peninsula and the Balearic Islands, and 48-72 hours for shipments to Europe. Shipments to Canary Islands, Ceuta and Melilla will be delivered in a period of approximately 6 days. The product will only be shipped once we have received the payment of the same.

We will apply the following charges per shipment regardless of the number of articles:

- Spain and Portugal (Peninsula) 4,99€

- Andorra (not including customs charges) 4,50€

- The balearic islands (except formentera) 7,99€

- Europe (AT, BE, CZ, DE, DK, FR, IT, NL, LUX) 9,99€

- Ceuta and Melilla (does not include customs charges) 12,90€

- Canary islands (does not include customs charges) 13,60€

- Urgent shipments on Saturdays from 9 to 13h (Mainland) 10,99€

All of these expenses, you will see them listed during the purchase process. The customs charges are borne by the customer (Andorra 9,88€; Canary islands 13,99€ more taxes in force; Ceuta and Melilla 17,37€)

The prices of shipping may vary depends on the courier chosen by customer.

It is important that you inspect the package at the time of delivery. If you notice that the package is in bad condition, claiming the issue to the agency of transportation and get in contact with us cortereal@reinodejuguetes.com

For purchases made in the province of Barcelona, and paid by credit card/debit card, we offer our customers the option of picking up your order at our offices on Thursday, on schedule from 9 to 18h, provided that they have requested an appointment by e-mail.

8. Conditions of use of the web

On this website details the services offered by “KINGDOM OF TOYS WORLD SL” (“KINGDOM OF TOYS”, hereinafter). Its use implies the acceptance of the following conditions, to decline to make any claim on them:

a) The server where is hosted this website uses cookies, which remain stored in the computer of the visitor. Cookies are small files that contain certain information about the visit to the website, as well as the day and hour when the visit starts, which leaves you, as well as information regarding the different sections visited. If the user wishes to do so, you can set your browser to warn you about if you receive a cookie, or to avoid them, a fact which does not prevent access to the web. Has more information about cookies in the section Cookies Policy.

(b) “KINGDOM OF TOYS” will be able to modify the content of the website, its services, fees, warranties, etc, at any time and without prior notice.

c) “KINGDOM OF TOYS” available to the user links, or other items that allow access to other web sites belonging to third parties. We do not sell the products and services of such linked sites, nor do we assume any responsibility or liability for the same, or about the information contained in them, nor their veracity or legality, or any effects that might result.

d) The prices displayed on the website are valid except for typographical errors, and are subject to change without prior notice.

e) it is Not necessary to register on the website, nor provide any kind of personal data, to navigate the same.

(f) “KINGDOM OF TOYS” can not guarantee the uninterrupted or completely error-free this web. Therefore, we are not responsible for any damage caused by the use of this site.

(g) “KINGDOM OF TOYS” offers its services and products indefinitely, and may, however, suspend the provision of the same, unilaterally and without prior notice.

(h) “KINGDOM OF TOYS” will not be responsible for damages, own or third parties, caused by improper use of this website by the client.

(i) The user agrees not to use this site or the services offered therein for activities contrary to law, public order or these conditions.

(j) “KINGDOM OF TOYS” is not responsible for viruses that originate in a transmission telematics infiltrated by third parties generated with the aim of obtaining negative results for a computer system.

In short, the user is solely responsible for the use they make of the services, contents and links included on this website.

9. After-sales service:

Our customer service is at your disposal to meet any possible claim. You can contact us via phone (034) 931 38 96 16 or by e-mail at the address cortereal@reinodejuguetes.com.